What People are Saying About Us
I think we made a breakthrough last night. I’m in the process of hunting down the source of the errant code with the guys that manage the ads. I’m really happy that we have a good lead to follow on this. I had a feeling that this was not really an EC issue, and I deeply appreciate your help in solving this mystery.
Mr. Nguyen made the breakthrough discovery that allowed us to solve the problem. I’ll add this to my list of reasons why I love EdgeCast. Thanks Guys.
Thank you to Homer for providing the expedited support. I’ve worked with Homer in the past and he’s always been responsive and supportive during a crisis. This issue affected countless students in production and I appreciate the on call support.
Definitely need to acknowledge some “Above and beyond the call of duty” work here. Ted and Muhammad were extremely skilled and helpful, bringing an issue to a swift resolution and directly resulting in increased business from this account.
Support representatives (especially EJ) were very responsive and insightful during the troubleshooting of our ticket.
Technical support is always extremely quick to respond and always resolves the issue for me. So far, in all my dealings with EdgeCast, I can definitely say that it is one of the best support organisations I have dealt with.
Maynard did a great job, and I really appreciated getting someone on the phone so quickly. We were able to fix my problem right on the phone which was really helpful. Great job!
Thanks again for everyone’s help in diagnosing this. Edgecast definitely went out of their way to make sure that every angle was looked at.
It’s definitely helpful when we get this kind of support from the get-go!
Â ”I would like to thank you all for the timely response. Ramiro, you rock”