To attract and retain audiences, Rakuten TV needs to provide flawless viewing experiences on every device, everywhere. This takes more than just the latest streaming technology. It requires extensive performance engineering to decrease latency, increase uptime, and a multi-CDN strategy that includes load balancing. Rakuten TV needed a partner who could continuously offer stable, high-quality performance as measured by such metrics as:
Edgecast's Technical Account Management (TAM) team provided Rakuten TV customized performance and scalability enhancements in key regions. The TAM offers ongoing performance metrics against Rakuten TV’s KPIs and implements solutions that improve and optimize the performance of their video streams across Edgecast. TAM, combined with Edgecast’s network expansion throughout Europe, provides Rakuten TV with:
Edgecast’s high-quality media delivery infrastructure and ongoing performance optimizations enable Rakuten TV to deliver more videos to more subscribers with minimal rebuffers and playback delays. Regular in-depth reviews by the TAM team have been key to identifying optimizations for customer workflows and configurations, as well as implementing new products and services that can improve the stability and security of Rakuten TV’s streaming service. The net results of Rakuten TV’s relationship with Edgecast, include:
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