Any service provider can answer your call or open a ticket, but only Edgecast solves your problems as a partner. Our seasoned support team is available to service every aspect of your business and equipped to handle your most complex challenges. Whether you need to troubleshoot a specific technical issue or consult with an expert on strategy, Edgecast's knowledgeable team is committed to your success.
Included with every service plan, Edgecast's business-level support is staffed by expert professionals with deep knowledge of our network, service architecture, and workflows.
Upgrade to our enterprise-level support for service prioritization, technical assistance from senior application specialists, and regular support from a member of our professional services with options for technical account management (TAM) support.
Receive expert help migrating your web applications to our platform. Edgecast's Professional Services teams have deep experience in standing up and optimizing high-performance web applications. They will configure and test your systems to ensure everything delivers to your exact specifications.